Reviews And Leave A Review

Pros: Tatems has saved my butt on several occasions, and in a number of ways.

1. I never ran out of stocked parts because Tatems reminder told me when I needed to order more stock. This was very important as a mobile mechanic looking after a large fleet of trailers.

2. My billing was always correct, with the built in GST automatically added to my labour rate. My parts were easy billed out in the work orders, thus correcting the problem of forgetting to add parts on my old hand written work orders. The drop down menus saved me a tone of time, plus my customers could see specifically what was done in repairs with notes under each heading.

3. Customers can read a typed out work order much easier than hand written work orders.

4. The note section gave me the ability to answer specific customer question.

5. The repairs needed meant that needed future repairs didn’t slip through the cracks, especially with the ability to add them to daily reminders.

6. I never missed another scheduled service on the trailers, or tractors with the reminder pop ups.

A friend of mine ran a mobile repair company, using hand written work order, and when I showed him Tatems, he was very skeptical, and told me the program was not necessary. We worked together for a year or so, and I continued to use Tatems, and after seeing the time savings, not to mention the accuracy, plus the ability to answer customer questions by bringing up specific units and showing customers worked done months ago, he decided to give it a try. Anyway to make a long story short, he called me several months later, and thanked me for talking him in to trying the program, because his revenue went up, by saving him time when preparing work orders, he wasn’t loosing money forgetting to add parts he’d used on to the work orders, and most importantly, when he was accused of a faultily repair, he was able to bring the unit up in seconds, and show the customer (because of the note section), that the particular unit in question, was not repaired by him, but sent out to a trailer shop.

I can go on and on about the different ways the Tatems program has saved me time, money, and answered specific customer question, but the proof is always in trying this program for yourself. It’s been a blessing to me over the last few years!!!

Cons: No complaints with me, I think it’s a great program, and the updates keep coming with the ability to do more and more things within Tatems.

Other Comments: If you run any type of repairs business, this program does a great job, and cost hundreds, and in some cases thousands of dollars less. Matter of fact, I’m now working in a shop, and they have this very expensive program, and it doesn’t hold a candle to Tatems … in my estimations!

Pros: Finding TATEMS software was a God send. We tried making our own, hiring it out and nothing worked like we wanted. TATEMS had it all. Tracking maintenance on our equipment, reminders, the dreaded FILTER’s LIST! Everything. It is easy to use, easy to understand. With information at our fingertips, keeping up to date with this aspect of our business had made a huge difference. Thank you TATEMS, you were just what we needed.

Cons: Column size on the screens need to be adjusted. I can’t see the year (important part) and other fields I do not need, are more prominently displayed. Would like the ability to customize the field screen layout OR have you make it so the year shows!! Thanks!!

Other comments: Being able to get in touch with technical support is huge.

Pros: As a small business owner, knowing where my money goes is important. The Tatems platform is inexpensive, simple and made for the trucking business. BIT seems to like the reports available. The reports allow me to make better maint/repair, roi, and capitol descisions. As I get older it’s nice to have the software remind me when certain tasks need attending to. As with any cms platform, the better the data that goes in, the better the output. With hours and miles as measurement bases, reports may be compared, problem areas seem to stand out; allowing problems to be seen, repaired quickly and saving money. Last but far from least,,, excellent customer service

Cons:

a “chart/graph” series of reports where the charts are of a fixed type and the operator may plug in the knowns from the reports creating a “custom” report or have the ability to trend.

What can i say, you have a good basic platform.

Other comments:

Having spent over thirty years in industrial maintenance… Using platforms from Datastream to SAP; if you expect to make a profit, you must maintain the equipment; or, you must have a Return On your Investment. To make a “good” profit, you must take advantage of every tool you can to keep your equipment running efficiently and reliable.

I see costs per mile that are four places past the decimal (XX.XXXX) if larger companies do this why shouldn’t i?

With fuel cutting into profit margins, it would be foolish to not avail yourself of this platform, if you use it, it will help you save money let alone help keep agencies that like records happy.

If you sell or trade a truck, having a copy of the mtc. records available could add value.

Before TATEMS we tried to maintain all of our vehicle records on in-house spreadsheets. TATEMS has simplified everything and has saved us time and money!!

Tatems is an extremely “user friendly” program that allows us to put our entire fleet (truck/trailer and other equipment) in the program. We can enter all maintenance, repairs, and parts, used on each specific piece of equipment. It also allows for the input of mileage, and vehicle info. (vin, license, etc.,).The program sorts and has each equipment piece in its own spot. It also alerts when a piece of equipment needs servicing/maintenance. It has made our equipment information so organized.