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Pros: Tatems has been very helpful on our record keeping of the equipment that we have. I can tell at a glance when equipment needs to be serviced and also when inspections are due.

We looked at other software and found tatems to be the easiest one to operate and the way it is configured it is by far the simplest to use.

We have been very happy with the software.

Cons: I would like to see a way that you could show what the cost per mile or hour on each piece of equipment would be including repairs and maintenance and fuel combined or separate.

I like the fact that it can be used for other equipment and not just vehicles.

I wish I had more freedom on the lube/service feature. Such as setting a time reminder specific to equipment instead of having to have all the reminder times be the same

Tatems has helped me a lot. When I started at this company the service department had no structure. With the use of Tatems I have been able to easily Bring every aspect of running my shop under control. With a couple key strokes and the click of a mouse I can see what parts I have when a truck is due for service what filters it will need etc.

provides super support. We would recommend TATEMS to any size business that needs a comprehensive tool to track any kind of vehicle or equipment maintenance.

Pros: Tatems has saved my butt on several occasions, and in a number of ways.

1. I never ran out of stocked parts because Tatems reminder told me when I needed to order more stock. This was very important as a mobile mechanic looking after a large fleet of trailers.

2. My billing was always correct, with the built in GST automatically added to my labour rate. My parts were easy billed out in the work orders, thus correcting the problem of forgetting to add parts on my old hand written work orders. The drop down menus saved me a tone of time, plus my customers could see specifically what was done in repairs with notes under each heading.

3. Customers can read a typed out work order much easier than hand written work orders.

4. The note section gave me the ability to answer specific customer question.

5. The repairs needed meant that needed future repairs didn't slip through the cracks, especially with the ability to add them to daily reminders.

6. I never missed another scheduled service on the trailers, or tractors with the reminder pop ups.

A friend of mine ran a mobile repair company, using hand written work order, and when I showed him Tatems, he was very skeptical, and told me the program was not necessary. We worked together for a year or so, and I continued to use Tatems, and after seeing the time savings, not to mention the accuracy, plus the ability to answer customer questions by bringing up specific units and showing customers worked done months ago, he decided to give it a try. Anyway to make a long story short, he called me several months later, and thanked me for talking him in to trying the program, because his revenue went up, by saving him time when preparing work orders, he wasn't loosing money forgetting to add parts he'd used on to the work orders, and most importantly, when he was accused of a faultily repair, he was able to bring the unit up in seconds, and show the customer (because of the note section), that the particular unit in question, was not repaired by him, but sent out to a trailer shop.

I can go on and on about the different ways the Tatems program has saved me time, money, and answered specific customer question, but the proof is always in trying this program for yourself. It's been a blessing to me over the last few years!!!

Cons: No complaints with me, I think it's a great program, and the updates keep coming with the ability to do more and more things within Tatems.

Other Comments: If you run any type of repairs business, this program does a great job, and cost hundreds, and in some cases thousands of dollars less. Matter of fact, I'm now working in a shop, and they have this very expensive program, and it doesn't hold a candle to Tatems … in my estimations!